October 24, 2017

New Vivo Energy Uganda boss promises innovations

he said things will work out
Assi wants to make the one-stop concept an integral part of Vivo’s customer services.

June 2—Gilbert Assi, the newly appointed managing director of Vivo Energy Uganda, has promised customers more innovations in line with the company’s desire to remain competitive in the market.

“We introduced KFC, pharmacies and shops. Who knows? The next thing on your plate might be MacDonald’s. We assure you a good experience while at any of our numerous gas stations,” Assi said after Hans Paulsen officially handed over to him during mid-week.

Assi said, “We first have to stabilize prices, avail services closer to consumers in every corner of Uganda and be a one-stop centre. The news of discovering oil in Hoima is, if anything good news, for our network of 132 stations in the country.”

Paulsen is taking up a position at Group level in the business that distributes and markets Shell products across 16 African countries. Shareholders in Vivo Energy are Vito and Helios Investment Partners. In April this year, Royal Dutch Shell announced that it had completed the sale of its 20% interest in Vivo Energy to Vitol Africa for $250 million.

Paulsen said to stay on top of the game, they are challenged to keep the quality of the products in tip top shape. “Rest assured of ambience, good customer care service and quantities. We are not profit propelled, but driven by integrity and honesty. Shell was a household item when every gas station became known as Shell. Given shops and fast food at our stations – we are simply reasserting our prominence in the market,” he said.

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