Lands ministry testing new web portal to enhance service delivery

August 14, 2024 in Land & Agriculture by Editor

Anyone encountering any issues while using the UgNLIS portal or mobile application, the MLHUD has established a dedicated support system to assist them. The Ministry’s Call Centre can be reached via the toll-free number 0800 100 004, where trained staff are available to provide guidance or clarification on any aspect of the portal.

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The Ministry of Lands, Housing, and Urban Development (MLHUD) is carrying out tests before the official launch of the Uganda National Land Information System (UgNLIS) web portal, marking a significant milestone in the modernization of land administration in Uganda. This new portal is designed to enhance accessibility, transparency and efficiency in managing land information, reflecting the government’s ongoing commitment to improving service delivery in this vital sector.

To access the UgNLIS portal, users can visit the official website at https://ugnlis.mlhud.go.ug or download the UgNLIS mobile application which is available on both Google Play and the Apple App Store. This dual access method ensures that citizens can interact with the portal from various devices, making it easier for everyone, regardless of their preferred technology, to obtain the land information they need.

Using the UgNLIS portal begins with a straightforward registration process. Users start by visiting the portal’s homepage and clicking on the registration link. During registration, personal details such as name, contact information and other relevant identification are required. The process is designed to be user-friendly, ensuring that even those with minimal digital experience can navigate it easily. Upon successful registration, users receive a confirmation via SMS or email, which includes login credentials to access their account and the portal’s various services.

The UgNLIS portal’s primary feature is its robust search functionality, which allows users to access detailed information about land titles and parcels within the UgNLIS database. To perform a search, users must first credit their account with the required search fees. These payments can be made conveniently through mobile money, credit cards or bank transfers to the Uganda Revenue Authority (URA).

For title searches, users need to enter specific details such as the volume and folio numbers or the county, block, and plot numbers, depending on the land. This detailed information helps ensure that the search results are accurate and relevant to the specific title in question. For parcel searches, users must provide plot details, including the county or municipality, town council, block, or road and plot number. This input allows the system to pinpoint the exact parcel being searched for.

In addition to title and parcel searches, the portal also allows users to check the status of their land transactions. By entering the transaction number provided in the receipt received after submitting documents to the Ministry Zonal Office (MZO), users can track the progress of their transactions. This feature offers a convenient way to stay informed about the status of ongoing land-related activities without needing to visit the land offices in person.

The UgNLIS portal offers numerous benefits, particularly in how it enhances transparency and efficiency in land transactions. By providing instant access to land information, the portal eliminates the need for physical visits to land offices, saving time and reducing the potential for errors or miscommunication. Users can verify land details, monitor the progress of their land transactions, and even request rectifications directly through the portal, making it a valuable tool for anyone involved in land-related matters.

Another significant advantage of the UgNLIS portal is its integration with other government systems, such as the Uganda Revenue Authority and the National Identification and Registration Authority. This integration streamlines the entire process, making it easier to conduct land-related activities with minimal bureaucratic delays. Moreover, the system’s security features, including two-factor authentication (2FA), provide an additional layer of protection against unauthorized access, ensuring that all transactions are secure and reliable.

For those who prefer managing their land information on the go, the UgNLIS mobile application provides all the functionalities of the web portal in a convenient, portable format. The app allows users to perform searches, check transaction statuses, and manage their accounts from anywhere, making it a flexible tool for accessing land information at any time.

Should users encounter any issues while using the UgNLIS portal or mobile application, the MLHUD has established a dedicated support system to assist them. The Ministry’s Call Centre can be reached via the toll-free number 0800 100 004, where trained staff are available to provide guidance or clarification on any aspect of the portal.

The launch of the UgNLIS web portal and mobile application represents a significant advancement in Uganda’s land administration system. By making land information more accessible, the portal enhances transparency, reduces the potential for fraud, and simplifies the management of land affairs for citizens. Whether conducting a title search, tracking a land transaction, or verifying land details, the UgNLIS portal is now the central resource for all land-related information. Citizens are encouraged to visit https://ugnlis.mlhud.go.ug today to register and start taking advantage of this innovative and user-friendly tool.